Canceling or Closing a Transaction

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A buyer is able to cancel or close an open transaction at two points along the selling process.

At the Buyer Pending Approval window, a buyer can take these actions:

• Decline the seller's offer and provide a decline reason. The Transaction ID closes.
• Ignore the offer and take no action. The Transaction ID autocancels after seven calendar days.

At the Purchase Order Pending window, a buyer can take these actions:

• Select a cancel reason from the drop-down list provided. The Transaction ID closes.
• Ignore the transaction. The Transaction ID autocancels after seven calendar days.